FAQ: CoasterVille Closure

When is CoasterVille closing down?

We’re sorry to announce that CoasterVille will be shut down on 07/23/2014. You can continue to play the game until then. The option to 'Migrate to other games' will be active until 07/23/2014.

How does the Bonus package work?

Choose the game in which you would like to receive the bonus package. The games in which you can redeem this one-time bonus package are: FarmVille 2 (web version), CastleVille Legends and Puzzle Charms.

Enter the email address where you would like to receive the details from Zynga Player Advocacy and Support.

Click on the ‘Redeem Offer’ button.

Look out for your email from Zynga.

What if I already have an account in the other game?

The bonus package will be added to the existing account.

Can I have the bonus package credited to a different account?

The package will be added to the same Facebook account only.

What if I don’t have an account in the other game?

Please ensure that you have created an account in the other game before redeeming the bonus package. We will not be able to add the bonus package unless you have an account in the game you wish the package to be added to.

Can we purchase items in the game?

You can continue playing the game normally until the game is completely shut down. You will not be able to purchase items for cash from 05/23/2014.

What about items and Park Cash? Can I transfer these to another game?

You can spend your Park Cash until CoasterVille officially closes on 07/23/2014. In-game currency and items cannot be transferred to another game.

Why can’t I invite friends to the game?

We have disabled the ‘Invite Friends’ feature as new users are no longer able to join the game.

What will happen to my VIP membership?

If you are a current subscriber, you will enjoy the benefits of VIP membership until the game completely shuts down and you will not be charged for it going forward.

Unable to craft Mermaid Tails? Click here!

Hello Coasters!

We have been receiving reports that when clicking the 'Craft' button on the task "Outfit 3 Mermaids for our actress tryouts" for the goal A Whale Of A Tail, , players are taken to the Prop Shop. We apologize for the confusion about this matter, butMermaid Tails can be crafted in the Costume Tailor.

- CoasterVille Team

CROSS PROMOTION: CoasterViIle - Hit it Rich

Spin the reels with Dorothy and earn Theme Cash and Coins for your theme park.

All Games: Feeds, Posts and Requests Not Working (10/21)

Hi,

We are receiving reports from players who are having trouble with their feeds, posts and requests.

We would like to reassure you that the game studio is currently investigating this in more detail.

There is no need to contact Customer Support about this. 

We will update this article as soon as we have more information. Help us share your details directly with the game studio by filling out the form below:

In order to help us track how many players are affected by this, please click on the "Please Fix" button below!

Thank you,

Zynga Player Support.

Want this issue fixed?
Vote to let us know!Please fix!

Haunted Sloop & Slide!

Part 1
Tasks and Rewards


Haunted Sloop & Slide
Stage 1



Part 2
Tasks & Rewards


Haunted Sloop & Slide
Stage 2



Part 3
Tasks & Rewards


Haunted Sloop & Slide
Stage 3



Part 4
Tasks & Rewards


Haunted Sloop & Slide
Stage 4



Part 5
Tasks & Rewards


Haunted Sloop & Slide
Stage 5


What do you need to upgrade to the last stage and complete this quest?

PIRATE COSTUME


VITAMIN C BOOST

CoasterVille Under Maintenance

Hello Coasters!

CoastersVille Under Maintenance 09/06/13 - 10PM EST

CoasterVille will undergo server maintenance from 10PM EST and will only last for 4 hours. During this time, players cannot log in the game. 

Please refrain from submitting support request (email/chat) for this particular issue.

Thank You.

Music Festival Building FAQ

Hello Coasters!

We noticed you are having some questions regarding the Music Festival Building, so we outlined the most common questions below!

1. How can we get Ticket Stubs?

- You can get tickets from the Music Festival Building!

2. How do we achieve the "Epic" Mode?

- In order for us to achieve this, we need to supply the Music Festival by searching the items found on shops and restaurants.

3. Does the Music Festival Building disappear?

- Yes, after the timer ends which is after 2 days.

4. I tried to search for items from the Music Festival Building but it seems to not count. Why?

- Give some time and patience for the items to count to ensure our servers are properly synced with your game. 

Thanks,

CoasterVille Support